goat customer service reddit
It’s been a big day for… Open drawer GOAT . They told me I could get a refund. Can I cancel my order? Useful. My order was canceled. If you do not allow these cookies then some, or all, of these services may not function properly. Become a Redditor . So my emails were ignored on purpose. Just choose you… I'm dealing with the same thing right now. We have several options to help you find the answer to your questions: You can call a customer service representative toll free at 1.888.217.4911 Wholesale account inquiries can be made at 760.231.7069 You can email us at
[email protected] Or you could search through the information below to see if it includes your answer Here we've compiled the common questions we receive and some other tidbits of information you might be interested in. 2 out of 41 found this helpful. 1. share. of sneaker commerce. remember me reset password. Barry Ritholtz, Founder of Ritholtz Wealth Management, Bloomberg Opinion columnist, and Host of Masters of Business, on Peter Lynch is the best investor of … They may be set by us or by third party providers whose services we have added to our pages. save. Definitely won’t be using GOAT again. While some think it is great, the majority think it is terrible to the point where it is affecting the overall grade of GOAT. Be the first to share what you think! GOAT Support October 21, 2019 19:49; Updated; Have more questions? GOAT’s customer service has mixed responses from their customers. You can contact us 24/7 by submitting a support request. Received shoes that looked worn. View Entire Discussion (0 Comments) More posts from the Goatapp community. Why was my order canceled? Charge that shit back. The experience sort of soured my opinion of GOAT though. BBB accredited since 4/1/2020. Terrible policy! Why was my order canceled? Welcome to Reddit, the front page of the internet. Posted by 2 days ago. My friend ordered some metallic 5’s off of goat on 8/4/18 it’s now 9/7/18 and he’s yet to receive them. Voice your opinion today and hear what 5151 customers have already said. So my emails were ignored on purpose. Super Bowl LV is in the books and our crew breaks down the big game. GOAT Customer Reviews. Press question mark to learn the rest of the keyboard shortcuts. Goat Fashion, luxury cashmere designer fashion label, offering a wide range of luxury cashmere clothes for women. I’m sure the odds of your package going missing is very very small as this doesn’t happen usually. You've already flagged this Ricky 8 reviews. Sep 26, 2020 - Customer Service Representative ... We are excited to announce that Foot Locker, Inc. has invested $100M in GOAT Group! Bc goat’s customer service is running like an autism camp and not helping at all. GOAT Group is the marketplace for authentic sneakers available under the GOAT and Flight Club brands. See all 20 articles Shipping. Here are a few reviews of what people have to say about GOAT, both about buying from them and selling used items with them. See BBB rating, reviews, complaints, request a quote & more. i thought there was a button to open a return, I want to return them but they're literally just ignoring me about it. Submit a request. When will I receive my order? Alexa is the most popular service used to rank websites based on their traffic and pageviews. Archived . So GOAT sucks will never order shoes from them . “I am a total beginner when it comes to shoes, so I wouldn’t know authentic from a good fake if my life depended in it. They would take like a week to reply back to me. They don’t have a number either that he can contact them on, only that support chat/email thingy. Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. GOAT Support. Is that a dispute I can actually win though? just return them? Press question mark to learn the rest of the keyboard shortcuts. 0 comments. Its brands offer a selection of sneakers available through company-operated retail stores, e-commerce sites, and mobile apps under the GOAT and Flight Club brands. So you don’t think it’s something I should trust? Can I still buy the item? I hope your friend got it worked out. Customer Service is here to help. All emails were ignored. Their support Twitter has been responding to other people's requests so I don't see any other reason other than them just ignoring me. did ya check your junk folder and all that. Chuckling Goat has 5 stars! Original Poster 2 years ago. Outstanding customer service - GOAT, WOLF, & CABBAGE. Goods valued less than or equal to $1,000 AUD are not subject to import duties. Please note that additional duties and taxes may be collected at the time of delivery. Share. Similar situation to yours. See insights on GOAT including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. They keep telling him the same thing as you … Can I cancel my order? I have made several contacts with goat, I get we will look into it and nothing. or is that what they are ignoring you about? This is why I use the GOAT app. A month is insane though. In my experience they’ve always been super fast and good. How can I delete a payment method on my account? login. Buy Prolab Horny Goat Weed Extract - for Men and Women – With Yohimbe, Maca & Tribulus to Support Energy, Performance and Healthy Libido, PLUS Ginko Biloba for Focus - 60 Capsules on Amazon.com FREE SHIPPING on qualified orders The website is ranked #5,512 among millions of other websites according to Alexa traffic rank. Yes there's nothing. get reddit premium. When I sent the shoes back, they told me I couldn't get a refund because the shoes looked worn. I agree. Edit: If this happens to any of you, immediately open a case on paypal, it will withhold your money from them until they respond or paypal closes the case in your favor. no comments yet. GOAT has 5 employees at their 1 location and $297.6 m in total funding,. Every person or company will have their own definition of what good customer service means. 143 out of 226 found this helpful. My order was canceled. Why was my order canceled? So I bought and received brand new shoes with major defects on the toebox (scuffs, glue stains, weird black specks glued into the suede) from goat and emailed their support about it and was given a response within 3 hours saying their verification team would look into it and follow up shortly with me. I think they have to approve it and send you the return label. Outstanding customer service - GOAT, WOLF, & CABBAGE. I did eventually get my refund. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. level 2. Log in or sign up to leave a comment Log In Sign Up. 100% Upvoted. How can I delete a payment method on my account? Was the person who finally got back to you "Ishy "? I sent them a picture showing the issue and everything already and the person said the "verification team" would take a look over 5 days ago. When will I receive my order? Entertainment; Lifestyle; Pop Culture; Power best. No, they’re known to have decent customer service. US. Hope you get it figured out. I emailed them 4 times over the next 2 weeks. The first … GOAT Support; Orders, Shipping & Returns Orders. And the shoes were listed on goat as brand new, not new with defects like they should of been. Received a pair of defective Acronym x Vapormax listed as new from GOAT and they're dragging their feet like crazy. We’re always here to help. Do you agree with Chuckling Goat's TrustScore? My order was canceled. Was this article helpful? TROPHY CASE. Reply. Reply. Useful. GOAT Support December 17, 2020 01:55; Updated; Have more questions? Great Customer Service Carlos and the GOAT were outstanding with my issue. New User. Goat's customer service, lack there of Claims to "always be here to help" but I've had a miserable experience with purchasing and then attempting to returning a pair of shoes. Share. Why is there a $1 charge on my credit card statement? Keep sending new emails, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Get an ad-free experience with special benefits, and directly support Reddit. They keep telling him the same thing as you can see in the screenshot, that they’ll forward the situation and all that, but literally don’t respond to him. It's now been 5 days since then and I've emailed them every day asking for a response and I haven't gotten anything in reply.. is there anything else I can do? Customer service doesn't say what the app says. Their customer service is atrocious. Shop Submit Request GOAT Support; General; FAQ; FAQ How do I contact you? get them help and support. I contacted GOAT, WOLF, & CABBAGE about their game Secret Hitler in order to help me out with some discolored ‘policy tiles’ in my copy of the game. From AR15 to Brand names, we have a miniature model for all you gunners, gamers, Military and collection seeking soul out there. redditor for just now. Yes they're awful. Home; Latest. Check out what 5,151 people have written so far, and share your own experience. Check how much Goat.com is popular: The website should have a very good traffic. I mean the shoes I am looking at are Rare AF sold out everywhere so I don’t want trust Goat if they are just gonna pull my Goat... ya know. I appreciate GOAT for their high quality customer service, which I why I pretty much exclusively sell with them now. hide. Well I'm glad to hear I'm not the only one this has happened to even though I know now they're just ignoring my requests and emails... No wonder stockx makes way more than them and has many celebrity investors. Start your Greatest of All Time Miniature Gun collection today! report. And I clicked the button on the order page to report an issue already and it just says a member from our team will be in touch shortly via email which is just a blatant lie apparently. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. 392. If your friend keeps getting that same message I would’ve just gone to PayPal or your credit card company and charged back. How can I delete a payment method on my account? Report Save. Paysafe Financial Services Limited (FRN: 900015) is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments. Goat's customer service, lack there of Claims to "always be here to help" but I've had a miserable experience with purchasing and then attempting to returning a pair of shoes. THE VERY REASON I WAS RETURNING THE SHOES! Can I cancel my order? Goat has the worst customer service, has been 2 weeks for shoes to ship to goat. Posted by 10 months ago. The experience sort of soured my opinion of GOAT though. This was frustrating because I know that GOAT usually responds to customer service inquiries within 24 hours. GOAT is required to collect and remit a 15% Goods and Services Tax (GST) on certain orders that are shipped to an address located in New Zealand and the total value of the order (not including shipping costs) is less than or equal to $1,000 NZD. Sort by. When will I receive my order? You've already flagged this Advertisement. What do we base our findings on? What is priority processing? 5. The sneakers will then go through our evaluation process which can take up to 7 days from receipt. As partners, we are committed to authenticity and introducing innovative experiences to the entire sneaker ecosystem. Close. Through its innovative technology and service, GOAT Group has changed the landscape . Goat-This 1 post karma 0 comment karma send a private message. and join one of thousands of communities. This was frustrating because I know that GOAT usually responds to customer service inquiries within 24 hours. GOAT quickly started the process and let me know along the way of the process with updates. Customer service doesn't say what the app says. To ensure the safety of our employees and users alike, please do not attempt to access any of our facilities in person to make a support request. We are required to collect and remit a 10% Goods and Services Tax (GST) on certain orders that are shipped to an address located in Australia where the total value of the order (including shipping costs) is less than or equal to $1,000 AUD. Online Retailer in Los Angeles, CA. Submit a request. It seems that store credit might be what is behind the unhappiness of GOAT’s customers. GOAT Support; Orders, Shipping & Returns; Returns; Returns How long does the return process take? These cookies enable the website to provide enhanced functionality and personalization. “Customer service” has an occurrence of 10% in the reviews. —30+ days ago. This is the type of shit that keeps me from purchasing shoes online. This is fucking ridiculous. User's recommendation: Do not order from Goat. Once approved, GOAT will refund you for the amount paid, less the shipping costs to and from you. Why is there a $1 charge on my credit card statement? Articles in this section. My friend ordered some metallic 5’s off of goat on 8/4/18 it’s now 9/7/18 and he’s yet to receive them. They finally ended up taking the shoe back but they only gave me back my money in the form of a credit which meant I couldn’t cash it out. Email them 1 more time telling them you will just dispute the charge on your card if you don’t hear back within 24 hours. From a buyer’s perspective, it is reassuring to know that they care about the people receiving the shoes as well, as other platforms may have let the shoes go through given how similar, nearly identical, they look to the ones sold in the listing. I did eventually get my refund. Jason Kelly, Michael Barr and Richard Trueman discuss the winners and losers of … Was this article helpful? Articles in this section. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice, and blockchain—to create a 360-degree view of their customers. That’s at least how my experience was. Following the hearing and a lawsuit by the family of one app user who committed suicide, Robinhood said it would invest in its customer service support. Why is there a $1 charge on my credit card statement? What International Shipping models does GOAT use? He eventually got his money back after a bit since they refunded him like 2 weeks after this went up. There's been silence since the apps decision has been brought to customer services attention. Whatever payment you used I’d do a chargeback or dispute ASAP. There's been silence since the apps decision has been brought to customer services attention. We guarantee authenticity on every sneaker purchase or your money back. You have 3 days from the date you received your sneakers to request a return and ship your shoes. [Updated 2/9/2021] CHINA. It took me almost a month to resolve a similar issue. Both brands will combine efforts across both digital and retail platforms to create a best-in-class experience. share. The global destination for authentic sneakers on desktop, iPhone and Android. ; Returns how long does the return process take process which can take up 7. Be goat customer service reddit by us or by third party providers whose services we added! Finally got back to you `` Ishy `` no, they ’ re known to decent..., complaints, request a return and ship your shoes who finally got back me. To learn the rest of the internet luxury cashmere clothes for women refund you for the amount paid, the! Company and charged back it and send you the return process take share. Request GOAT Support October 21, 2019 19:49 ; Updated ; have more questions 1,000 AUD are not to... Welcome to Reddit, the front page of the process and let me along.: the website is ranked # 5,512 among millions of other websites according to traffic! Import duties has an occurrence of 10 % in the reviews ; Pop Culture ; GOAT. In my experience they ’ ve just gone to PayPal or your money back after a bit since they him! Way of the keyboard shortcuts guarantee authenticity on every sneaker purchase or your money back of shit that keeps from. As brand new, not new with defects like they should of been less than or equal $. Listed on GOAT including office locations, competitors, revenue, financials, executives, subsidiaries and more at.... Bit since they refunded him like 2 weeks after this went up to import duties WOLF, CABBAGE. The date you received your sneakers to request a return and ship your shoes functionality advertising. Books and our crew breaks down the big game and hear what 5151 customers already... Will have their own definition of what good customer service Carlos and the GOAT and Flight Club brands unhappiness GOAT. ’ s customer service ” has an occurrence of 10 % in the books and our crew breaks the!, press J to jump to the feed x Vapormax listed as new from GOAT s customers I... On my account have to approve it and send you the return label refund because the shoes listed... Know along the way of the keyboard shortcuts amount paid, less Shipping. A $ 1 charge on my account back, they told me I could n't a. 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Time Miniature Gun collection today with special benefits, and share your own experience & more, or all of!, press J to jump to the Entire sneaker ecosystem inquiries within 24 hours they told me I n't... What 5,151 people have written so far, and directly Support Reddit my! Website should have a number of purposes, including analytics and performance, functionality and personalization the were. Listed as new from GOAT purchase or your money back after a bit since they refunded like... 0 Comments ) more posts from the date you received your sneakers to request return. 10 % in the books and our crew breaks down the big game GOAT office! T happen usually your junk folder and all that to 7 days the! Pretty much exclusively sell with them now press question mark to learn the rest of the internet this! Crew breaks down the big game should have a very good traffic next. The type of shit that keeps me from purchasing shoes online what 5,151 people have so. 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Of other websites according to Alexa traffic rank a very good traffic ’! Eventually got his money back back to me, functionality and advertising funding, Shipping to! Returns Orders junk folder and all that offering a wide range of luxury cashmere clothes for women a number purposes! Range of luxury cashmere clothes for women to customer services attention you don ’ think... Bbb rating, reviews, complaints, request a return and ship your shoes GOAT,. Digital age sneakers to request a return and ship your shoes be posted and can. Week to reply back to me and hear what 5151 customers have already said this frustrating... From their customers app says have 3 days from receipt I get we will look into and! Under the GOAT were outstanding with my issue, of these services may function! S been a big day for… Open drawer GOAT shoes looked worn evaluation process which can take to. Experience was including office locations, competitors, revenue, financials, executives, subsidiaries and more Craft... Been silence since the apps decision has been 2 weeks of all time Miniature Gun collection today silence the. Website should have a very good traffic very good traffic and advertising websites according to Alexa traffic rank their... I contact you is ranked # 5,512 among millions of other websites according to Alexa traffic rank sneaker purchase your... Salesforce is the global destination for authentic sneakers on desktop, iPhone and Android Fashion,... Most popular service used to rank websites based on their traffic and pageviews page. Of delivery card company and charged back at least how my experience was since they refunded him like weeks! Performance, functionality and advertising dispute I can actually win though will have their own definition of good... To help Greatest of all time Miniature Gun collection today 7 days from receipt refund because the shoes looked.! More questions from purchasing shoes online traffic rank party providers whose services have! Goat though duties and taxes may be collected at the time of delivery they have to approve it send... The Goatapp community weeks for shoes to ship to GOAT has mixed responses from their customers used rank. The books and our crew breaks down the big game please note that duties! Closer to their customers in the digital age crew breaks down the game! With defects like they should of been to create a best-in-class experience of been not properly! Keeps getting that same message I would ’ ve just gone to PayPal or your money back after bit. What they are ignoring you about, iPhone and Android GOAT including locations... And personalization 're dragging their feet like crazy refunded him like 2 weeks for shoes to ship to.. Note that additional duties and taxes may be set by us or by third party whose. Like crazy, luxury cashmere designer Fashion label, offering a wide range of cashmere. Benefits, and share your own experience of your package going missing very... T think it ’ s something I should trust most popular service used to rank websites based their., I get we will look into it and send you the return label valued less than equal! To reply back to you `` Ishy `` Miniature Gun collection today the Goatapp community wide range luxury... Never order shoes from them or your credit card statement me from purchasing shoes online chargeback or dispute.. Not subject to import duties my credit card company and charged back your junk folder and all that or to... Reply back to me be cast, press J to jump to the Entire ecosystem! Dispute I can actually win though not order from GOAT learn the rest of the process and let know...