Mine is under our bed but doesnt have one. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! Another for $6,500.00 from *************** in ***********, **. Fill out this quote form and we'll get back with you as soon as possible. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. . Not just one but every single seat in the coach. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. It has generator in it but does not work. He made us feel at ease during the whole process. 2016 Freedom Elite 28H with a Axxera radio. We need this rv fixed asap. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. The only two fuse I found for radio was one in the Ford block marked radio, which was good. On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. We have only Put 2400 miles on since we bought it. The requested information: 2019 *********************** **** motor coach. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. ********************************* became Retail Warranty Supervisor in April of 2022. Seal leaks and causes extreme noise when driven at highway speeds. Mercedes-Benz 10.25 in. More than 50 pictures were sent to Thor. The retail declared our previous response as satisfactory, see below. ************************* said that they would pay ******* ***** 26hrs for their labor. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. Call 248-662-9910 or fill out the contact form to learn more. Everything is well documented. ft. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. Check whether the batteries are charged enough. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Is An RV Renovation Project Right For You? ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Standard and optional features listed on units may or may not reflect actual in-stock unit. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. We have acted in good faith throughout this entire ordeal. Standard and optional features listed on units may or may not reflect the actual in-stock unit. Brand: Thor Motor Coach. ("goodwill offer") from what they will charge us to do the labor at their factory. We have spent more than three years trying to get these issues resolved. Number Of Televisions. The dealers in my area state that they dont even know what a ********* is and dont work on them. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Thor motor coach four winds 24 f e350 chassis. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Checked every fuse I could find. They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. BBB Business Profiles are subject to change at any time. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! Then I tried the GFI in my 29m bathroom. Inventory shown may be only a partial listing of the entire inventory. I have looked and checked all connections and fuses I can find. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. ****** was not being truthful. Rear Bath. Did you recently have your batteries drain on you? It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. I guess that is the million-dollar question. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Manufacturer-provided pictures, specifications and features may be used as needed. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. When I tried to bring it back in, it came in a few inches and then stopped. This is Thors final offer as it has been stated multiple times. Read full answer Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Worked with ******************* until **** when he moved to a new position. The radio may well be powered by the house batteries. Non-smoking and pet-free. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? The slide ran very slow, it always seems too. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Thor Motorcoach Logo linking to Home Page. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. This is a MSRP $190K Class A Motorhome. Class Cs with the beloved luxuries of Mercedes-Benz. You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? Complete this form and we'll contact you with our wholesale price. bunk above drivers compartment has failing motor brakes. We purchased a 2020 ************ model **** on September 4, 2019. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. Wondering if the converter is shot. Like most: All went so smoothly from our first email to our going through the American Canadian borders. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. Submitting a response indicates a willingness to work with customers to make things right. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. AMAZON LINK:. Stock photos may not represent actual unit in stock. Class Cs with the beloved luxuries of Mercedes-Benz. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . Save your favorite RVs as you browse. We strive to ensure all pricing and information contained in this website is accurate. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. 2017 Thor Challenger XE Rear and side cameras and radio not working. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. Model: Hurricane 29M. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. All standard features and specifications are subject to change. Who never came back to do the work. After getting back both radios not working. 01/03/2023. New to RVing? It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. After countless emails and calls to *********************, we never heard from him again. This is NOT a new claim. Thurmont, MD. They found mold under the floor covering. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. As I have stated countless times. Built-In Skylight. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. Do you need a one-stop shop for all things RV-related? Satellite. There is a special tool (like a shiv) that you use to release both sides. Message. The best of Class A amenities and more power than a Class B. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. 2022 Thor Motor Coach freedom elite. We want **** to act in good faith and resolve these longstanding issues. 40 gallon fresh water tank. Diesel and gas-powered chassis options. Description. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? They need to honor their warranty now! This has gone on for far too long. The customer service ************ spoke ith customer service reps who have no customer service at all. And we are akready receivng customer no assistance. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. My husband was ill and could not drive the coach to *******. Can you tell me a little more on. ", VIN # ****************. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. As of today, the coach has only ***** miles on the coach. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. Use a pen or paper clip. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Step inside and find a 68" jackknife sofa to the right of the entry door. Our 2019 ************ Motor Coach seats have started to completely disintegrate. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. Fill out this offer form and we'll get back with you as soon as possible. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. When we took the coach to *************** in ***********, **, we were told that the flooring and woodwork/cabinetry issues were extensive enough that the coach should go back to the factory for the problems to be resolved. RVers Ask: What's The Best Way To Sell An RV? Then ***** struck, with travel restrictions in place. Listed 15 hours ago in Camp Verde, AZ. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. I have looked and checked all connections and fuses I can find. Use/store switch in use mode? If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. Save your favorite RVs as you browse. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. . 2022 Thor Hurricane 35M. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. 2 tables that convert into beds. 2003 Thor Motor Coach jazz. It is winterized and sitting in my driveway for the winter. This just sends them a link to it so they can take a look. Brought the coach home. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. We are not responsible for any such errors and reserve the right to correct them at any time. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. There authorized service center is telling me not to get roof patch but replaced. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. The A.C.E. Doesn't look like I am getting power to the radio since battery replaced. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. 5 seatbelts. This is an independent, unofficial site. The issues were filed with **** when the coach was new. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. This shouldn't be happening. The park/travel switch on my coach does not switch the radio to the coach batteries. We purchased a 2016 ************ 40xte with ****** miles on it. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. See us for more details. Not a fuse, not a wire. All payments are with approved credit through dealer lending source. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Mechanic's Assistant: Are you fixing your Chassis yourself? Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them.